Return Policy

Claims & Return Policy

  1. Check instruments immediately upon receipt. Company would not be responsible after 25 days of receipt. You can file claim within 25 days of your defected instruments.
  2. Payment of defected instruments would never be returned,  if defected instrument be found, the instrument will be replaced with same instrument or with any instrument of equal value or that you chose.
  3. Discounted, Used, customized, Damaged instruments shall not be returned.
  4. Returned instrument must be unused and in their original packages and transportation to us must be prepaid on following Address,

    Khalil & Sons Surgical Corporation
    Islam nagar Kashmir road Pacca Ghara
    Sialkot 51310 Pakistan.
    Ph# 92 52 352368
    Cell# 92 332 04 273 40
  5. Customer shall be responsible for freight charges on instrument exchanges.
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  6. While returning, please make sure that the instruments being returned is actually related to “KHALIL & SONS SURGICAL CORP” invoice & packing list. The returning goods only supplied by “KHALIL & SONS SURGICAL CORP” shall be acceptable.