Terms & Conditions

Terms & Conditions

To order or work with us, the following business terms and conditions would be applied on sale, otherwise agreed in writing a contract for mutual benefits of both parties. We don’t accept general business terms.

1: you can send us your order details to our sales department given bellow as under,

Email: sales@ksonssurgical.com / kssexport@gmail.com
Phone: +92 52 352368
Whatsapp, Imo, Viber: +92 332 04 273 40

2: Acceptance of order & Company’s Agreement,

A: Acceptance of order,

After receiving your inquiry, we will reply you within 24 hours with following details,

  1. Customer No & Reference No,
  2. Date of Quotation or Invoice
  3. Description of product,
  4. Prices of products individually,
  5. Quantity of each item,
  6. Shipping Address & shipping date,
  7. Freight charged (added into invoice separately)
  8. Insurance Charges (if Customer requires insurance of his shipment)
  9. Our Bankers details for payment methods
  10. Payment terms
  11. Sign & stamp of manager

B: Company’s Agreement

We believe in the highest moral values and business ethics. Once a contract is signed with any customer, we strongly aim at following it in its true spirit regarding quality of instruments, warranty of instruments, return & claim method of instruments, packing method, delivery time, or any other specific needs of the importer as mentioned in agreement.

3: Prices

Our prices are valid for one year, From next year onward prices might be change due to the changes into the prices of stainless steel, craftsmanship at the end of year. So prices would be revised according to above mentioned reasons.

4: Minimum order

We require a minimum order of USD500 to arrange process a delivery.

5: Payment Terms

We must require 70% payment in advance of the real value of total order, rest payment would be paid before delivery, during production time of whole order, customer is open to check & examine his packed OR delivered items.

6: Delivery Schedule

What delivery time is fixed will be implemented. Normally Delivery Time is 20 to 25 days rather it depends on the size of the orders then time can be reduced or increased with negotiating terms prior to the order confirmation.

7: Packing

All instruments would be packed in Polly bags, All types of Blister packing facility are available. Packing can be changed according to customer requirements.

7: Samples

We have set quota of samples to dispatch and we don’t send free of cost samples to all companies, however, of regular customers they can ask for any item as free of cost sample prior to proceed with order.

If any buyer has a courier account number, we can use this to send samples.

8: Shipping & Other Charges

Shipping & Insurance charges might be added into invoice depending on the nature of delivery, or affected by the way as mentioned in agreement.